How to fix Epson printer not recognize refillable or CIS cartridges

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Contact points

  • Make sure the cartridge chip is clean, free of ink smear and debris.
  • Make sure the printer's contact pin is clean, free of ink smear and debris
  • Verify that the cartridge is seated in the printer securely.  Push it down hard until you hear a click.  Once it is inside, wiggle it with your finger back and forth.  If the cartridge seems to be loose, insert folded paper to the back and thus push the cartridge forward to have good contact with the printer.

Installation

Possible Causes:

  • If you installed cartridge with power off, then printer won't know you changed the cartridge.  It will confuse the printer and thus cause cartridge error.  
  • Sometimes Epson printer won't erase previous error code.  When it has a depleted OEM cartridge error, and a non-OEM cartridge warning come together, it causes the printer to display "cartridge not recognized".

Things to try:

 

 

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